Privacy Policy

1. Introduction

(Msamexfx) mSamex Cryptocurrency Exchange OÜ (hereinafter “the Company”, “us”, “our” “we”) holds a Security and commodity contracts brokerage License, 17031074 since the 17th July 2024 from Estonia jurisdiction. By accessing our website (https://msamexfx.com) and using our services, the Client acknowledges and consents to his/her personal data being collected and processed by the Company. In order to open a trading account with the Company, potential clients are required to provide some personal information during the registration process. The reason for the collection the way the Company utilizes such information is explained further in this Policy.

2. Information Collected

The Company may collect the following information (non-exhaustive list):

• Name and Surname
• Date of Birth
• Gender
• E-mail address
• Full residential address
• Phone number
• PEP status
• Tax residence and TIN
• Photo ID or passport
• Transaction details
• Date of registration
• IP address and location
• Any other required personal data

3. Use of Personal Information

Information will be used for the following purposes:

• Compliance with legal obligations
• Verification for onboarding
• Website personalization
• Improvement and promotion of services
• Complaint processing
• Database backup and records
• Marketing (with consent)
• Client communications

4. Method of Collection

Data is collected via the website, mobile apps, registrations, communications, and publicly available sources (e.g. Social Media). Trading behavior and preferences are also recorded.

Communications (electronic, phone, or in person) may be recorded as evidence of our relationship.

5. Cookies Policy

We use cookies to improve your experience and store preferences. These may be set by us or third-party service providers. Full details can be found in our “Cookies Policy”.

6. Storage of Personal Information

Information is securely stored for the duration of our relationship and may be kept longer for legal reasons. Data is held in computer, paper, and other formats and protected appropriately.

7. Restriction of Responsibility

We are not responsible for the privacy practices of third parties linked on our website. Clients should review the third-party privacy policies separately.